An intermittent vibrating, rumbling, ticking, or humming sound may be heard coming from the refrigerator. The sound may become significantly louder or quieter when pressing against the evaporator fan shroud.
Possible Cause
- The evaporator fan wire harness transferring fan motor vibrations to the rear wall of the freezer cabinet
Possible Solution
- Install isolation pad part number WR01L13429 between the evaporator fan motor and the rear wall of the freezer cabinet
Follow the steps below to apply a foam pad with attached aluminum strip onto the rear wall of the freezer. This will absorb the vibration of the wiring harness caused by the evaporator fan motor.
- Disconnect power
- Remove contents and shelves from the freezer compartment
- Remove evaporator fan motor assembly
- Measure up from the evaporator fan Molex plug 1 3/4-in to locate the placement of the top of the foam pad
- Measure right from the evaporator fan Molex plug (as shown below) 1 1/8-in to locate the placement of the left side of the foam pad
- Remove adhesive cover and place foam pad onto the rear wall
- Reinstall evaporator fan motor assembly and remove the fan blade to ensure wires are seated against foam pad
- Reinstall the fan blade
- Restore power and test operation
Applicable Models
GSE23GGPFCBB GSE23GGPGCBB GSE23GGPFCWW GSE23GGPGCWW GSE23GYPFCFS GSE23GYPGCFS GSS23GGPFCBB GSS23GGPGCBB GSS23GGPFCWW GSS23GGPGCWW GSS23GMPFCES GSS23GMPGCES GSS23GYPFCFS GSS23GYPGCFS XSS23GGPFCBB XSS23GGPGCBB XSS23GGPFCWW XSS23GGPGCWW XSS23GYPFCFS XSS23GYPGCFS
Document Reference Numbers
PTRC25002 REF07-24